Privacy Policy
Last Updated: June 12, 2026
Resilient Aging Health, LLC (“Resilient Aging Health,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, register for a challenge, join a membership, purchase coaching services, communicate with us, or otherwise use our services.
1. Business Information
Resilient Aging Health, LLC is a Utah limited liability company.
Contact information:
Email:tylermears@proton.me
Mailing Address: 488 N 1200 E, Bountiful UT, 84010
Website: https://www.resilientaginghealth.com/
2. Scope of This Policy
This Privacy Policy applies to information collected through:
The Resilient Aging Health website
Contact and consultation forms
The 14-Day Wellness Challenge
Membership and coaching programs
Health and wellness assessments
Email and text-message communications
Scheduling and payment systems
Virtual meetings and coaching sessions
The private member community
Customer relationship management software
Related websites, applications, and online services that link to this Policy
This Policy does not apply to independently operated third-party websites or services that maintain their own privacy policies.
3. Information We Collect
The information collected depends on how you interact with Resilient Aging Health.
A. Contact and Identification Information
We may collect:
Name
Email address
Telephone number
Mailing address
Account username
Communication preferences
B. Health, Fitness, and Wellness Information
When you register for a challenge, request coaching, complete an assessment, or participate in a program, we may collect information such as:
Health and wellness goals
Exercise history
Current activity level
Strength, mobility, endurance, energy, or balance concerns
Height and weight
Nutrition and lifestyle habits
Injuries, surgeries, health conditions, or physical limitations you voluntarily disclose
Medications or medical precautions you voluntarily disclose
Exercise performance and progress
Program participation and adherence
Assessment and questionnaire responses
Coaching notes and communications
Do not provide information that is unnecessary for your participation.
Resilient Aging Health does not intentionally collect genetic information, reproductive-health information, precise medical records, insurance claims, or unrelated diagnostic information unless reasonably necessary for a requested service and expressly disclosed.
C. Payment and Transaction Information
When you make a purchase, our payment processor may collect:
Billing name and address
Payment-card information
Transaction amount
Payment status
Subscription and renewal information
Resilient Aging Health does not ordinarily receive or store your complete payment-card number. Payment processing is handled by a third-party payment provider.
D. Website and Device Information
We and our service providers may automatically collect:
Internet Protocol address
Browser and device type
Operating system
Pages viewed
Links clicked
Date and time of visits
Approximate location derived from an IP address
Referring website
Advertising and analytics identifiers
Cookie and similar-technology information
E. Communications
We may retain information contained in:
Emails
Text messages
Contact forms
Consultation requests
Coaching communications
Customer-service requests
Community posts
Surveys and feedback
Testimonials submitted voluntarily
F. Audio, Video, and Images
If you attend virtual sessions, submit exercise videos, participate in recorded group sessions, or provide a testimonial, we may collect audio, video, photographs, or other media.
We will obtain separate permission before publicly using an identifiable client’s image, voice, testimonial, or story for advertising.
4. Sources of Information
We may collect information:
Directly from you
Automatically through the website and related technology
From payment, scheduling, email, text, community, and video-conferencing providers
From advertising platforms when you respond to one of our advertisements
From referral sources when you have authorized the referral
From publicly available sources where lawful and appropriate
We do not purchase sensitive health information from data brokers.
5. How We Use Information
We may use personal information to:
Respond to inquiries
Determine whether a program may be appropriate
Register participants for challenges
Provide memberships and coaching services
Develop exercise and wellness recommendations
Monitor progress and participation
Deliver educational materials
Schedule consultations and sessions
Process payments and manage subscriptions
Provide customer support
Send program reminders and account notices
Operate the member community
Improve our programs, website, and communications
Measure advertising and website performance
Detect fraud, misuse, and security threats
Maintain business and tax records
Enforce agreements and policies
Comply with legal obligations
Protect the safety, rights, and property of participants and others
We will not use consumer health information for materially different purposes without providing any disclosure or obtaining any consent required by applicable law.
6. Health Information and HIPAA
Resilient Aging Health provides wellness, fitness, exercise, accountability, and educational services rather than medical treatment or insurance-billed healthcare through this program.
Resilient Aging Health may not be a HIPAA-covered entity for these services, and information submitted through the program may not receive the same protections that apply to medical records held by a physician, hospital, health plan, or other HIPAA-covered organization.
Regardless of whether HIPAA applies, we intend to use reasonable safeguards and limit health-information collection to what is reasonably necessary to provide requested services.
Do not submit emergency information through the website, email, social media, or the member community.
7. Consumer Health Data
For purposes of applicable consumer-health-data laws, “consumer health data” may include personal information that identifies or could reasonably be linked to an individual’s physical or mental health status.
We may collect consumer health data only:
With any consent required by applicable law
To provide a product or service you requested
For another purpose permitted by law
Categories may include:
Exercise and physical-activity information
Strength, mobility, balance, and endurance information
Nutrition and weight-management information
Health conditions or physical limitations voluntarily disclosed
Injury and surgery history voluntarily disclosed
Wellness goals
Progress and participation information
Inferences reasonably drawn from information you provide for coaching purposes
We do not sell consumer health data.
We do not use private health-questionnaire answers, coaching notes, medical-condition disclosures, or exercise-assessment responses to create targeted advertising audiences.
We do not permit advertising platforms to use private coaching or assessment information for their independent advertising purposes.
Where required, we will obtain affirmative consent before collecting or sharing consumer health data. Consent to share consumer health data will be obtained separately when required.
8. How We Disclose Information
We may disclose information to service providers that help operate the business, including providers of:
Website hosting
Customer relationship management software
Payment processing
Appointment scheduling
Email and text-message delivery
Video conferencing
Community hosting
Cloud storage
Document signing
Analytics
Advertising
Technical support
Accounting and legal services
These providers may process information only as permitted by their agreements and applicable law.
We may also disclose information:
At your direction or with your consent
To comply with law, court orders, subpoenas, or valid governmental requests
To protect health, safety, legal rights, or property
To investigate fraud, abuse, or security incidents
In connection with a merger, sale, financing, reorganization, or transfer of the business
To professional advisers who are subject to confidentiality obligations
9. Information We Do Not Sell
Resilient Aging Health does not sell personal information for monetary compensation.
Resilient Aging Health does not sell:
Consumer health data
Assessment responses
Coaching notes
Medical-condition disclosures
Telephone numbers
Email lists
Payment information
Private member communications
Some privacy laws define “sale” or “sharing” broadly enough to include certain advertising technologies. Where required, we will provide an appropriate method to opt out.
10. Cookies, Analytics, and Advertising Technologies
Our website may use cookies, pixels, tags, software development kits, and similar technologies.
These technologies may be used to:
Keep the website functioning
Remember preferences
Measure website traffic
Understand how visitors use the website
Determine whether advertisements lead to website visits or registrations
Prevent fraud and improve security
We may use advertising platforms to reach people who may be interested in our services.
We will not intentionally send private health-questionnaire responses, coaching notes, diagnoses, medications, or other detailed health information to advertising platforms.
You may be able to control cookies through:
Website cookie settings
Browser controls
Advertising-platform settings
Legally recognized opt-out preference signals
Disabling cookies may affect certain website functions.
11. Email Communications
We may send:
Challenge materials
Membership communications
Account and billing notices
Scheduling reminders
Educational information
Promotional emails
Marketing emails will include a method to unsubscribe.
Unsubscribing from marketing emails does not prevent us from sending necessary transactional, safety, billing, account, or service-related communications.
12. Text Messages
We will send marketing text messages only after obtaining any consent required by law.
Consent to receive marketing text messages is not a condition of purchasing a service.
Message and data rates may apply.
You may opt out of marketing texts by replying STOP. You may request assistance by replying HELP.
We may still send nonmarketing messages when reasonably necessary to provide requested services and permitted by law.
13. Payments
Payments are processed through a third-party payment processor.
The processor’s collection, storage, and use of payment information are governed by its privacy policy and security practices.
We may retain transaction records such as:
Amount paid
Date of payment
Subscription status
Last four digits of a payment card
Payment-processor transaction number
14. Member Community
Information posted in the member community may be visible to other members.
Do not publicly post:
Diagnoses
Medication lists
Medical records
Insurance information
Financial information
Highly sensitive personal information
Information about another person without permission
Although members are required to respect confidentiality, Resilient Aging Health cannot guarantee that another member will not improperly copy or disclose information posted voluntarily.
15. Group Sessions and Recordings
Group coaching sessions may be recorded for private member education.
Participants will be informed when recording occurs.
Participants may keep their cameras off and should avoid discussing information they do not want included in a private recording.
Recordings will not be publicly used for marketing without separate permission from identifiable participants.
16. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide requested services
Maintain program and transaction records
Meet legal, accounting, insurance, and tax requirements
Resolve disputes
Enforce agreements
Maintain security
Establish or defend legal claims
Retention periods may vary according to the nature of the information.
When information is no longer reasonably necessary, we may delete, anonymize, or securely destroy it.
Backup copies may remain temporarily until overwritten through normal system processes.
17. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
These measures may include:
Password protection
Multifactor authentication where available
Access controls
Encryption provided by service platforms
Secure payment processing
Software updates
Limited employee or contractor access
Vendor review
Data minimization
Secure deletion practices
No method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.
18. Data Breach Notification
If personal information is involved in a security incident, we will investigate and provide notifications to affected individuals, government agencies, or others when required by applicable law.
You should promptly notify us if you believe your account or information has been compromised.
19. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
Confirm whether we process your personal information
Access personal information
Correct inaccurate information
Request deletion
Obtain a portable copy of certain information
Withdraw consent
Opt out of certain targeted advertising
Opt out of the sale or sharing of personal information
Obtain information about third parties receiving certain data
Appeal the denial of a privacy request
Exercise rights without unlawful discrimination
These rights may be subject to legal exceptions.
Even when a particular state privacy statute does not apply to Resilient Aging Health, we may voluntarily honor a reasonable verified request when practical and legally permissible.
20. Consumer Health Data Rights
Where applicable, you may have the right to:
Confirm whether we collect, share, or sell consumer health data
Access consumer health data
Receive information about third parties receiving it
Withdraw consent to future collection or sharing
Request deletion
Appeal a refusal to act on a request
Requests may be submitted using the contact information in this Policy.
Deletion may require us to notify relevant service providers or other recipients. Certain information may be retained where permitted or required by law.
21. Submitting a Privacy Request
To submit a request, contact:
Email: tylermears@proton.me
Address: 488 N 1200 E, Bountiful UT, 84010
Please include:
Your name
Your contact information
The right you wish to exercise
Enough information for us to locate the relevant records
We may request additional information to verify your identity and protect against fraudulent requests.
Authorized agents may submit requests where permitted by law, subject to verification of their authority.
We will respond within the time required by applicable law.
22. Appeals
If we deny a privacy request, you may request an appeal by contacting:
Email:tylermears@proton.me
Use the subject line:
Privacy Request Appeal
We will respond within the period required by applicable law and provide information about additional complaint options where required.
23. Children’s Privacy
The website and services are intended for adults aged 18 and older.
We do not knowingly collect personal information online from children under 13.
If we learn that information from a child under 13 was collected without legally required authorization, we will take reasonable steps to delete it.
Parents or guardians may contact us if they believe a child has submitted information.
24. Third-Party Links and Services
The website may contain links to third-party websites, applications, or services.
Resilient Aging Health does not control and is not responsible for the privacy, security, content, or practices of independently operated third parties.
Review their privacy policies before providing personal information.
25. International Visitors
Resilient Aging Health is based in the United States and primarily provides services to individuals located in the United States.
Information may be processed and stored in the United States.
Individuals located outside the United States should not register for paid services unless Resilient Aging Health has confirmed that services are available in their location.
26. Do Not Track and Global Privacy Control
Some browsers offer “Do Not Track” signals. Because no uniform legal or technical standard applies to all such signals, our website may not respond to every Do Not Track setting.
Where applicable law requires recognition of a legally valid universal opt-out mechanism, such as Global Privacy Control, we will take reasonable steps to honor it.
27. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The revised Policy will be posted with an updated “Last Updated” date.
If changes materially affect how previously collected sensitive or consumer health information is used, we will provide additional notice or obtain consent where required.
28. Contact Us
Questions, concerns, and privacy requests may be submitted to:
Resilient Aging Health, LLC
Email: tylermears@proton.me
Privacy Email:tylermears@proton.me
Mailing Address: 488 N 1200 E, Bountiful UT, 84010
Website: https://www.resilientaginghealth.com/